Card, contactless & PayPal payments - experience

Other Clubs experiences/advice Mainly from RIBI support group

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1b.  

Re: Setting up a Paypal account 

From: Graham Clarkson

Date: Tue, 04 Dec 2018 08:42:26 GMT 

We have been using Stripe for our payment system.  They make payments directly into our account.  This is now in the second year and has worked very well for us.  The reporting is also very good.  The account was very easy to set up.  The reason for the change from Paypal was a technical issue, but  it has worked very well.


I have been speaking to some the charities we work with and a number of them use Stripe.


Graham Clarkson

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1c.  

Re: Setting up a Paypal account 

From: rthatche@outlook.com

Date: Tue, 04 Dec 2018 09:22:11 GMT 

We organise  a large running event with over £100K receipts/annum using Jotform linked with Stripe. Very simple to set up, works seamlessly and Stripe offers a discount for not-for -profit organisations of 1.4% plus 20p/transaction. Paypal do something similar but we have found the payment integration into the Jotform form is easier with Stripe. To get the same functionality with Paypal you need to pay more. Stripe have very good and easy to use reporting systems and money can be automatically transferred to Club/Charity Trust accounts on dates specified. 

A recent problem with Jotform is they have changed their Silver package to limit payments to 100/month. To upgrade to Gold is a significant hike. (over double th price) We complained to Jotform as a long standing/charity user and they have increased our Silver limit to 1000. Always worth asking. Don't forget to ask for the Jotform, not-for-profit discount..50%


Richard Thatcher 

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TOPICS IN THIS DIGEST: 

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1. 

Re: Tracking Father Christmas (2) 

2. 

Re: card readers (4) 

3. 

Re: Contactless (2) 

4. 

Re: Setting up a Paypal account (2) 



MESSAGES: 

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1a.  

Re: Tracking Father Christmas 

From: Graham Clarkson

Date: Tue, 04 Dec 2018 16:48:44 GMT 

Sue


It is South Queensferry


https://www.rotary-ribi.org/clubs/homepage.php?ClubID=112


Cheers


Graham

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1b.  

Re: Tracking Father Christmas 

From: Sue Lippmann

Date: Tue, 04 Dec 2018 23:06:42 GMT 

Thanks Graham.


After looking at your site and spending some time experimenting I have finally managed to get the map into the ‘Brief Details’ section of the Event.  The page isn’t live yet as we don’t start our Santa until next Monday.  If you’ve nothing better to do next week do have a look and you’ll see that it’s immediately visible to someone visiting our home page.


Cheers

Sue


http://www.rotary-ribi.org/clubs/homepage.php?ClubID=1541

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2a.  

Re: card readers 

From: Liz Hepworth

Date: Tue, 04 Dec 2018 16:56:56 GMT 

Hi Chris

We have a PayPal Here card reader that we are using this year. Our trials of it went brilliantly so I can’t wait for the person who says’ Sorry only got a card’.

If anyone wants anymore info very happy to help

Liz

Sec RC Dronfield 

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2b.  

Re: card readers 

From: Dave Wheatley

Date: Tue, 04 Dec 2018 17:24:51 GMT 

An enquiry was circulated to our District 

"I just wondered if you have any information about using contactless cards for our bucket collections. We are down on our takings and it’s thought more and more people are not carrying cash but using their cards or mobile phones."

and this was my reply, which is also applicable to this post

"Many years ago we set up a PayPal business account and get a better rate than normal as we are a registered charity.  It was set up by our Charity Trust Fund not the Club Fund, but we can transfer money into either account.  I have used this very successfully to take money for events via a JotForm form that I set up and place onto our club website at the appropriate time.  They also have website badges and banners that you can place onto your club website to accept donations. 

 

Last year we purchased a PayPal Here card reader which works in conjunction with our PayPal account and accepts all types of cards including contactless.  Again this has been very successfully used at events to collect in payments.  You download an App onto your phone or tablet and use this as the “till” then hand the reader to the customer to do their bit – just like in a real shop.

 

I have not used it in the manner that Sheila is suggesting but there is no reason why it will not work as everything is battery powered.  The app does take a little time to load and connect to the reader so it would need to be on and connected at all times or the donor is likely to walk on by if it takes too long.

 

There are no monthly fees.  The reader is fairly expensive but they regularly do deals when you can get it at up to 50% off.  The transaction fees are a bit higher than commercial systems but they have a VERY high standing charge.

 

All in all I am very happy with PayPal and the Here card reader.  I will now consider Sheila’s idea for our static sleigh collection – don’t think it will work for door-to-door as all collectors will need one.

 

https://www.paypal.com/uk/webapps/mpp/merchant

https://www.paypal.com/uk/webapps/mpp/credit-card-reader 


-- 

Dave Wheatley

Rotary Stanford & Corringham

Rotary GB&I-Webmaster Group Owner 

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2c.  

Re: card readers 

From: Chris Sweeney

Date: Tue, 04 Dec 2018 17:34:56 GMT 

Thanks Dave


... and thanks to Della who raised it in the other thread I couldn't find.


Cheers

Chris S

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2d.  

Re: card readers 

From: Ken Scott

Date: Tue, 04 Dec 2018 20:14:01 GMT 

Greetings all. We recently used a card reader for the first time at our tin shake at the City Station for Children in Need

 

Excellent response. 20% of amounts collected were received via the card. We use SumUp but they are all broadly similar, so just go for it

 

Ken Scott

St Albans Priory

 

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3a.  

Re: Contactless 

From: JC Greening

Date: Tue, 04 Dec 2018 17:01:51 GMT 

Hi 

We’ve been using an iZettle card reader (also contactless) for a couple of years with Santa, for auctions and at Heathrow for Children in Need. Simple to use app - they take 2.75%, no other costs once you’ve bought the reader (was about £20). Now owned by PayPal.


John Greening RC Elthorne-Hillingdon

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3b.  

Re: Contactless 

From: Tony Carter

Date: Tue, 04 Dec 2018 17:13:20 GMT 

We are trialling iZettle and we are very pleased with trails to date.

 

Acquired a reader for £29 (an offer deal), no regular monthly fees so suits occasional use at events and tin shakes. 1.75% fees off any transactions.

 

I am aware other clubs are trialling the same.

 

I also witnessed problems with Paypal in another business – not the tool itself, which is fine. But once you start having decent amounts of cash flowing then the anti money laundering rules kick in and a bit of bureaucracy is encountered before you can transfer money. 

 

Tony

 

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4a.  

Re: Setting up a Paypal account 

From: eugene kraft

Date: Tue, 04 Dec 2018 19:57:53 GMT 

Can you perhaps clarify Jotform payments?  Is the limit based on the number of times somebody makes a payment?  If so it looks as if the Silver tariff is the minimum one can usefully have because the Free tariff is pretty useless.  Am I correct?


eugene 

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4b.  

Re: Setting up a Paypal account 

From: Graham Powell

Date: Tue, 04 Dec 2018 21:09:54 GMT 

That's basically as I see it. We chose Gold this time around but I think we could have got away with Silver. It just depends on how big your event is going to be. You have to be a good guesser.


Graham

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TOPICS IN THIS DIGEST: 

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1. 

Re: card readers (6) 

2. 

Re: Tracking Father Christmas (3) 

3. 

Re: Setting up a Paypal account (2) 

4. 

Logging on 



MESSAGES: 

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1a.  

Re: card readers 

From: Derek Rogers

Date: Wed, 05 Dec 2018 07:23:49 GMT 

Stonehouse has a reader that we used – as a trial – for a Fireworks event earlier this year,  and are now going to have a limited trial for those who claim to have no cash at Christmas.   Not sure how it will work, but will try.

 

Use SumUp .    Seems really fine – Bluetooth to your mobile phone.   Funds in our charity account within 2/3 days.   Multiple user can be set to use the one reader very easily with all of the funds going into the one charity account.

 

 

If you get an into – then only costs £14 for the unit;   no monthly charge, and just 0.69% commission.

 

 

 

I can give anyone who is interested an intro for this price – our charity account gets a £10 commission form SumUp.

 

 

Rgds

 

Derek Rogers

"Kerina",   Glebe Close,   Frampton-on-Severn,

Glos,   GL2 7EL,   UK.

Tel: +44 (0)1452 740883;   Mobile:  +44 (0)7786 743746.

mailto:derekbrogers@btinternet.com 

 

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1b.  

Re: card readers 

From: Michael Hendry

Date: Wed, 05 Dec 2018 07:31:43 GMT 

Morning, Willie.


There’s been a lot of traffic on the Rotary GB&I-Webmasters forum about using card readers for cash collection - to catch those who say “sorry, don’t carry cash” to can-shakers.


Here’s the most recent one.


Do you have any thoughts?


One of the other contributors to the discussion said they’d raised 20% of cash at a recent collection via the card reader.


Probably not practicable for the mobile Santa’s Sleigh, but might be good for static collections.


Michael

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1c.  

Re: card readers 

From: Michael Hendry

Date: Wed, 05 Dec 2018 07:39:00 GMT 

Oops!


This was intended to go to our Treasurer, please ignore.


Michael

PS Is there a way to delete an accidental post from the forum?

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1d.  

Re: card readers 

From: Dave Wheatley

Date: Wed, 05 Dec 2018 08:22:20 GMT 

To delete or edit messages click on the More link to the top right of the applicable message.  Then select the required option.


I assume this is available to all - if not it must be an Admin function and I can delete for you.

-- 

Dave Wheatley

Rotary Stanford & Corringham

Rotary GB&I-Webmaster Group Owner 

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1e.  

Re: card readers 

From: Andrew Picken

Date: Wed, 05 Dec 2018 10:43:56 GMT 

Dear Chris


We certainly do use a card reader and Paypal account to collect money at our Frost Fair and various other events.  It is not connected to the Website.  Very straightforward so far, though we have not had high volumes.


with best wishes




Andrew Picken

Rotary CLubof Hatfield



 

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1f.  

Re: card readers 

From: Chris Sweeney

Date: Wed, 05 Dec 2018 11:02:51 GMT 

Thanks everyone


I downloaded the PayPal app to experiment - and have ordered a card reader!


Cheers


Chris S

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2a.  

Re: Tracking Father Christmas 

From: Graham Clarkson

Date: Wed, 05 Dec 2018 09:07:10 GMT 

Sue


That’s good.  will do.


Graham

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2b.  

Re: Tracking Father Christmas 

From: l.monger

Date: Wed, 05 Dec 2018 09:53:31 GMT 


First night using www.sleightracker.co.uk and it worked perfectly. Just used an old android with a £10 SIM card in the cab and had no problems with it. Not sure if there was a connection but a lot more people out on the streets waiting for us than normal and take for that route was about 80% up on previous years


Sent from my Samsung Galaxy smartphone.

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2c.  

Re: Tracking Father Christmas 

From: Ian Holliday

Date: Wed, 05 Dec 2018 10:20:43 GMT 

well done Ian. I've been following all the tracking comments/advice as it's something I would like to have done (maybe next year!)

However my "expert" counsels against it as follows:-

phone can go to sleep then sleigh looks static

Lag in transmission/reception means sleigh is beyond where it's shown to be.


Any such issues on your run?



Regards, Ian Holliday

RC Amber Valley D1220

Santa Experience coordinator


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3a.  

Re: Setting up a Paypal account 

From: rthatche@outlook.com

Date: Wed, 05 Dec 2018 09:28:54 GMT 

This is really a bit sneaky of Jotform, but they are all doing it! Changing the Silver payments limit down to just 100 payments/month forces a high number of their customers to go for the Gold package which is over double the cost. If you have spent a great deal of time developing your form you will be reluctant to change to another provider.

The bronze pack allows only 10 payments/month and Free only 3 payments/month..so pretty well useless really. We get close to the 1000 payments/month level for several months and Jotform have been sympathetic and allowed us this level on the Silver pack, which as a Charity we get for 50% of the Commercial rate. So no complaints here.

Eugene, not quite clear on the Stripe query. Stripe works in exactly the same way as Paypal. You set up you own Stripe account and then you can accept on-line credit/debit card payments through the Stripe gateway. I don't think you can pay using a Paypal account. The benefit of this is you have no direct contact with any payment card details and do not have to undergo the stringent checks required if you take direct payments. This is all handled by Stripe.

I think you can purchase a card payment machine which allows you to accept direct card payments when the card holder is present. 


Richard Thatcher   

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3b.  

Re: Setting up a Paypal account 

From: eugene kraft

Date: Wed, 05 Dec 2018 10:14:21 GMT 

Thanks Richard.  That is very helpful. 

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4a.  

Logging on 

From: johnw1912@aol.com

Date: Wed, 05 Dec 2018 13:34:04 GMT 

The log in page under "Members" won't open. Who should I contact for help? 

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