The Manchester Attack - helplines

The Rotary Club provides details of helplines for anyone affected

Like everyone in Wigan and around the country we at Wigan Rotary Club were horrified by the events which took place in Manchester on the 22nd May. Our thoughts are with the families and friends of those who died or were injured. In response to the horrific events at the Manchester Evening News Arena this is a gathering of information on practical support from local charities, voluntary organisations and community groups – and some thoughts on how to respond.

Getting the right information

In these situations, information spreads quickly and speculation is easily mistaken for facts. The two best sources of reliable information are:

Manchester City Council - @ManCityCouncil on Twitter or

Greater Manchester Police - Updates from @GMPolice on Twitter or

Social media

Please be careful when sharing stories and images events. Be sensitive to the families and victims.

Blood donations

FromMike Stredder, Director of Blood Donation at NHS Blood and Transplant said:

“Our thoughts are with the people affected by Monday’s tragic events.

“In the hours following the incident, our Blood Centre in Manchester responded to requests for blood from the hospitals treating the casualties. We were able to provide these vital supplies due to having good blood stocks thanks to our loyal donors who come to give blood throughout the year.

“Blood stocks are still healthy, but as always, we are asking donors who have an appointment to do their best to keep it. “I’d also like to say thanks to all those people who came to our donor centres on Tuesday offering to donate. If you’ve been inspired to help others by giving blood, now would be a good time to register and make your first appointment to give blood over the coming weeks.”

Citizens Advice

Ring 01942 267963

Samaritans‏ @samaritans

Our thoughts are with those affected by the events in Manchester. If you need to talk we're here to listen. Wigan Samaritans 01942 492222

Victim Support‏ @VictimSupport

If you were affected by the Manchester attack, you can call us on 0142 489929 for support and advice.

42nd Street Support

Following the tragic incident at the MEN Arena, we recognise that many children and young people, parents/carers and professionals supporting children and young people will be shocked and saddened by what took place. Children and young people in particular may have questions and it can be difficult to know what to say. Here are some guidelines on how you can respond to children and young people, we have included some links for more detailed guidance for children, young people parents/carers and professionals.

Advice if you’re upset or made anxious by the news:

Appropriate for children and young people primary school age and upwards

Appropriate for older young people 13-25 years

Coping after a traumatic event

Supporting children after a frightening event: for parents/carers/professionals

Talking about terrorism- Tips for Parents

Anxiety UK

Anxiety UK can offer our infoline services to anyone experiencing anxiety or heightened anxiety during this upsetting time.Our infoline number is 08444 775 774 and is open from 9:30am- 6pm Mon-Fri. Alternatively, individuals can visit our website where there is a range of help and advice regarding anxiety. Our website also offers information and self-help resources for those experiencing anxiety.

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) is a male suicide prevention charity. We offer a free and anonymous helpline (0800 58 58 58) and webchat, open 5pm - midnight every day for men who want to talk about anything and everything.

An NSPCC spokesperson said: "We are deeply saddened to learn of the devastating terror attack in Manchester. Our thoughts are with the victims and families of those who have been affected.

“Our advice for any child or teenager upset and anxious in light of this news is for them to talk to a trusted adult, be it a parent, teacher or Childline."

Children and young people can contact Childline for free, confidential support and advice, 24 hours a day on 0800 1111 or at

The NSPCC has published advice to help parents talk to their children about terrorism:

Listen carefully to a child’s fears and worries

Offer reassurance and comfort and avoid complicated and worrying explanations that could leave them more frightened and confused.

Help them find advice and support to understand distressing events and feelings.

Children can always contact Childline free and confidentially 24/7

If you’re worried about a child you can contact the NSPCC Helpline to talk to our trained practitioners for 24/7 help, support and advice on 0808 800 5000 or

The Proud

We are offering time and staff listening for LGBT YP and families who are impacted by the incident.

If there is anything else you are doing or information you’d like us to share, let us know. The intention of this release is simply so that as many people as possible have information about what people are doing to offer support and assistance. You can either ring 07813 471000 or email